SharePoint Soup

Author: Jane

  • Chrome and Firefox Office Online Server: We couldn’t find the file you wanted. It’s possible the file was renamed, moved or deleted.

    Are you getting Office Online Server/Web Apps errors on Chrome or Firefox but not Internet Explorer?

    We got LOADs of different errors. Some are shown below.

    Your connection is not secure

    The website tried to negotiate an inadequate level of security.

    WebappURL.domain.com uses security technology that is outdated and vulnerable to attack. An attacker could easily reveal information which you thought to be safe. The website administrator will need to fix the server first before you can visit the site.

    Error code: NS_ERROR_NET_INADEQUATE_SECURITY

    or

    Office Online Server: We couldn’t find the file you wanted. It’s possible the file was renamed, moved or deleted.

    We had such a weird issue as we recently installed patches on our Office Online Server and rebuilt the farm as always. Tested in IE and it was working but then we started receiving tickets about no files loading in Chrome or Firefox. Checked the health status of the farm servers, checked the XML link which was working properly, checked the certificates were set on each server and the checked the bindings on the SharePoint servers. Everything was correct and it was running seamlessly on IE. So what could be the problem?

    After almost a full day of research, I decided to go ahead and rebuild the farm and re-do the bindings. After setting the certificates in IIS on each OOS server, it was doing the SAME THING! Then I realized I had forgotten to restart the servers. It says in powershell after you set the certificate that you must restart the servers. DOH! Restarting the servers fixed the issue. It turns out that Firefox and Chrome have a setting that detects the proper certificate and it didn’t pass their checks until the server was never restarted after setting the certificates.

  • OneDrive for Business Loading a Blank Page – SharePoint 2016 MySite

    Are you having an issue with OneDrive for Business loading just a blank page? Or your mysite redirecting to a blank page (which is actually onedrive)? It was so frustrating to solve this because I saw it frequently posted online that SharePoint 2016 Feature Pack 1 “broke” it. It makes your onedrive default to the modern experience but nobody was posting how to solve it.  I ended up finding an article that showed how to revert to the classic experience which is shown below:

    Run this on your front end server in SharePoint Management shell:

    $Farm = Get-SPFarm

$Farm.OneDriveUserExperienceVersion = [Microsoft.SharePoint.Administration.OneDriveUserExperienceVersion]::Version1

$Farm.Update()

    I ran that and it worked! My page was now loading but what if I wanted the modern experience? I did some more digging and found an msdn article that indicated we needed this hotfix to solve the issue.

    After downloading and running this hotfix package on every SharePoint server, I wanted to turn the modern experience back on. I ran the following powershell script in SharePoint Management Shell to turn it back on:

    $Farm = Get-SPFarm

$Farm.OneDriveUserExperienceVersion = [Microsoft.SharePoint.Administration.OneDriveUserExperienceVersion]::Version2

$Farm.Update()

    Now it’s working! Finally! I hope this was helpful.

    Reference: https://blogs.msdn.microsoft.com/spses/2017/02/15/sharepoint-2016-modern-onedrive-user-experience-results-in-blank-page/ 

  • SharePoint 2016

    Yay for new updates. It’s been a long time since I’ve posted here and my husband is now going to be joining forces with me! He is now a SharePoint Administrator as well so we have 2 different viewpoints. SharePoint 2016 has been out for a while but we are BOTH just beginning the migration/upgrade over to it. My husband is going the third party route going from 2010 to 2016 while I’m doing the database attach route going from 2013 to 2016. I’m sure we will both have a lot to contribute to the site in the coming weeks/months ahead. Stay tuned!